Effective Date: 06/20/25
At RIVO Landscaping, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, submit a form, or opt in to receive SMS/text messages from us.
1. Information We Collect
We may collect the following types of information:
Personal Information:
If you submit a contact form, request an estimate, or otherwise communicate with us, we may collect your name, email address, phone number, address, and any other information you voluntarily provide.
SMS Consent Information
If you opt in to receive text messages from us, we store confirmation of your opt-in, the phone number you provided, and your communication preferences.
Usage Data:
We use tools like Google Analytics and the Facebook Pixel to collect information such as pages visited, time spent on site, device type, browser type, and referring pages.
2. How We Use Your Information
We use the information we collect to:
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Respond to inquiries, estimate requests, or service needs.
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Provide project updates, appointment reminders, or scheduling information.
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Send promotional or marketing messages (only if you have opted in).
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Improve website performance and user experience.
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Run targeted advertising through platforms like Google and Facebook.
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Track the effectiveness of our marketing campaigns.
3. SMS/Text Messaging
By providing your phone number and opting in, you consent to receive SMS/text messages from RIVO Landscaping, which may include:
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Appointment reminders
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Project updates
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Estimate confirmations
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Customer support messages
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Occasional promotional offers
Message frequency varies.
Standard message and data rates may apply.
Opt-Out Instructions:
You may opt out of SMS communications at any time by replying:
STOP, UNSUBSCRIBE, or CANCEL.
After doing so, you will no longer receive marketing or promotional texts.
Support Commands:
Reply HELP for assistance or additional information.
We do not sell or share your phone number with unaffiliated third parties for their marketing purposes.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share information only with trusted third parties such as:
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Analytics platforms (Google Analytics)
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Advertising platforms (Google, Facebook/Meta)
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SMS service providers used to send messages you’ve opted into
These partners are used solely to assist in providing our services, analytics, or communications.
5. Cookies
Our website uses cookies to improve your experience and help us understand how visitors interact with the site. You can adjust your browser settings to disable cookies at any time.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You may contact us anytime to:
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Request access to your personal data
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Ask for corrections or deletion of your information
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Opt out of email or SMS marketing
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Update your communication preferences